Dynamics 365 Business Central

Break down silos created by traditional enterprise resource planning (ERP) and customer relationship management (CRM) solutions for a comprehensive view of your customers and operations

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Designed for businesses that have outgrown their basic accounting software, Microsoft Dynamics 365 Business Central is a business management solution that helps companies connect their financials, sales, service, and operations to streamline business processes, improve customer interactions and make better decisions.
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Dynamics 365 Business Central
Welcome to Microsoft Dynamics 365 Business Central - Business Central | Microsoft Docs

Dynamics 365 Business Central

Business Central connects teams across your business with tools to help them work more efficiently, collaborate better, and respond more quickly to changes to meet your business goals. Business Central is a complete standalone solution that does not fully operate with all the Dynamics 365 products. Exceptions being you may purchase Customer Service Professional attach and/or Sales Professional attach user licenses.

Marketing and Fraud Protection, tenant-based licenses, are also available for Business Central users.

Business Central, licensed by assigned user, is available with Essentials or Premium levels of capabilities. You may license users either with an Essentials license or a Premium license, but not both.

  • Business Central Essentials

Business Central Essentials provides a wide range of operational and management capabilities, including:


  • Financial Management
  • Human Resources Management
  • AI-Supported Forecasting
  • Customer Relationship Management
  • Project Management
  • Supply Chain Management
  • E-Services
  • Warehouse Management and Inventory

Business Central Essentials capabilities


Financial Management

Account Schedules

Basic XBRL


Responsibility Centers



Electronic Payment/Direct Debits1

Unlimited Dimensions

Bank Account Management

Cash Flow Forecast

Fixed Assets


Bank Reconciliation

Check Writing

Multiple Currencies


Basic General Ledger


Payment Handling


Advanced Financial Management

Cost Accounting

Intercompany Postings



Artificial Intelligence2

Cash Flow Forecast

Late Payment Prediction

Image Recognition

Inventory Forecast

Sales Forecast




Customer Relationship Management

Business Inbox for Outlook

Contact Classification

Email Logging

Relationship Management

Campaign Management

Contact Management

Interaction/Document Management

Task Management

Campaign Pricing

Dynamics 365 Sales Integration3

Opportunity Management



Bank Feeds (US, CA)

Document Management, Document Capture

Online Map

Tax. Reg. No. Validation Service (EU)1

Document Exchange Service



Human Resources Management


Basic Human Resources




Project Management

Basic Resources

Job Quotes

Project Management Jobs


Capacity Management

Multiple Costs

Time Sheet


Supply Chain Management

Alternative Order Addresses

Item Attributes

Purchase Invoicing

Sales Line Pricing

Alternative Ship-To Addresses

Item Budgets

Purchase Line Discounting

Sales Order Management

Alternative Vendors

Item Categories

Purchase Line Pricing

Sales Return Order Management

Assembly Management

Item Charges

Purchase Order Management

Sales Tax/VAT4

Basic Inventory

Item Cross References

Purchase Return Order Management

Shipping Agents

Basic Payables

Item Substitutions

Requisition Management

Standard Cost Worksheet

Basic Receivables

Item Tracking

Demand Forecasting

Stock keeping Units


Location Transfers

Sales Invoice Discounts

Vendor Catalogue Items

Cycle Counting

Multiple Locations

Sales Invoicing


Drop Shipments

Order Promising

Sales Line Discounting


Warehouse Management and Inventory

Automated Data Capture System

Internal Picks and Put Aways

Warehouse Shipment

Warehouse Receipt

Bin Set-Up


Warehouse Management Systems


Other Capabilities

Analysis Reports


Retention Policies


Change Log

Job Queue

Unlimited Companies

Word Reporting/Document


Embedded Power BI

Notifications (On-Premises


User Management


Extended Text

Reason Codes

User Tasks


1For feature availability in your region, consult https://docs.microsoft.com/en-us/dynamics365/business-central/about-localization

2Requires Intelligent Edge or Azure Machine Learning subscription 3Dynamics 365 Sales Integration requires a Dynamics 365 Sales license 4Support for sales tax or VAT depending on country of deployment


  • Business Central Premium

Business Central Premium is licensed by assigned user and includes all Essentials license capabilities plus Service Order Management and Manufacturing.

Business Central Premium Additional Capabilities


Service Order Management

Planning and Dispatching

Service Item Management

Service Price Management

Service Contract Management

Service Order Management



Agile Manufacturing

Finite Loading

Production Orders

Basic Capacity Planning

Machine Centers

Sales and Inventory Forecasting

Basic Supply Planning

Production Bill of Materials

Version Management

Essentials and Premium user licenses include:

    • Unrestricted Business Central Team Members access.
    • 3 External Accountant licenses for organizations with third-party accountants who wish to connect to Business Central. External Accountant licenses provide all the same use rights as assigned Business Central licenses except access to user set up or administrative tasks.
    • Unlimited companies.
    • 1800 seconds (30 minutes) per tenant of access to Cortana Intelligence, which can compile data from a variety of sources to deliver more actionable insights and analytics.


Configuration components

Business Central licenses include the following configuration components. Customers choosing to exercise their dual use rights receive the full custom objects range numbered 50,000 – 99,999.


         Text Box: Configuration and DevelopmentCodeunits	Pages	Queries	Reports	Tables	XML Port



Business Central is a business management solution for small and mid-sized organizations that automates and streamlines business processes and helps you manage your business. Highly adaptable and rich with features, Business Central enables companies to manage their business, including finance, manufacturing, sales, shipping, project management, services, and more. Companies can easily add functionality that is relevant to the region of operation, and that is customized to support even highly specialized industries.


Business Central is fast to implement, easy to configure, and simplicity guides innovations in product design, development, implementation, and usability. In the navigation panel to the left, you can find information about using Business Central in your company. Find links to descriptions of the most commonly used capabilities in the Business Processes section.

Business Central includes tooltips for fields and actions and teaching tips for some of the most important pages that can help guide you through the various business processes. On each tooltip and teaching tip, choose the Learn more link to open Help for the page in question. On all pages, use Ctrl+F1 on your keyboard to open Help for the page in question. On any device, the question mark in the upper right corner opens the Help and Support page, and you can get to product Help from there as well.

You can also visit our video library, or start with the Get started with Microsoft Dynamics 365 Business Central learning path on Microsoft Learn.


Unless otherwise specified, the content on the Docs.microsoft.com site reflects the latest version of Business Central online. If your organization uses a different version of Business Central online, then some capabilities might not yet be available. Also, if your organization uses Business Central on-premises, you might be using an earlier version. For more information, see Frequently Asked Questions.

The following sections point to key articles that can help you get familiar with Business Central.

Business Processes

Development and administration content


Find free e-learning content for Business Central on Microsoft Learn.

You can also view videos of new and commonly used capabilities in our video library. For more information, see Visit Our Video Library.

Community Resources

See Related Training at Microsoft Learn

See Also

Dynamics 365 Business Central on Microsoft Learn
Getting Started with Business Central
Visit Our Video Library
Customizing Business Central Using Extensions
Using Business Central as my Business Inbox in Outlook
Getting Business Central on Your Mobile Device
Working with Dimensions
Resources for Help and Support
Business Central Compliance
Business Central Online Service Terms
Major Updates and Minor Updates of Business Central Online
Dynamics 365 documentation
Dynamics 365 Business Central on microsoft.com
Explore Dynamics 365 Business Central capabilities
Introducing docs.microsoft.com (original blog post)


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